Privacy Policy
Regions Facility Services ("RFS®," "we," "us," or "our")
Effective Date: August 12, 2026
1. Introduction
Regions Facility Services ("RFS®," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit rfsrenovates.com (the "Site"), engage us for facilities, construction, or rollout services, or communicate with us by phone, email, or text message.
By using the Site or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or provide your information to us.
2. Information We Collect
2.1 Information You Provide to Us
● Contact information, such as your name, company name, mailing address, email address, and phone number
● Project information, such as service requests, project specifications, photos, and site details
● Billing and payment information related to invoicing and accounts payable/receivable
● Communications you send us, including emails, form submissions, and text messages
2.2 Information Collected Automatically
● Device and usage data (IP address, browser type, pages visited, time on page) when you visit the Site
● Cookies and similar tracking technologies, as described in Section 6
3. How We Use Your Information
● To provide, manage, and communicate about facilities, construction, and rollout services
● To process invoices, purchase orders, and payments
● To respond to inquiries and provide customer support
● To send automated payment due-date reminders by text message (SMS) where you have consented
● To maintain and improve the Site and our business operations
● To comply with legal obligations and enforce our agreements
4. SMS / Text Messaging Communications
If you provide your mobile phone number to RFS® and opt in to receive text messages, we will send you automated reminders that your payment is due, ahead of the due date on your invoice. We do not use SMS for marketing, promotional messages, or any purpose other than payment due-date reminders.
● Consent: We will only send you text messages if you have affirmatively opted in (for example, by providing your number on a project or billing intake form).
● Message frequency: Message frequency varies based on your invoice due dates; you should expect to receive a reminder message in connection with each upcoming payment due date.
● Message and data rates: Message and data rates may apply, as charged by your mobile carrier.
● Opt-out: You may opt out of text messages at any time by replying "STOP" to any message from us. You may reply "HELP" for assistance.
● No sharing for marketing: Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties for their own marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the messaging service (such as Twilio) for the purpose of delivering messages.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
● Service providers who perform functions on our behalf (e.g., Salesforce, Twilio, Microsoft 365) under confidentiality obligations
● Vendors, subcontractors, or partners as needed to complete a project
● Government authorities or others when required by law or to protect our rights
● A successor entity in connection with a merger, acquisition, or sale of assets
6. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to improve functionality and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect Site functionality.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
Depending on your state of residence, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To exercise these rights, contact us using the information in Section 11.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
● Regions Facility Services, 15150 Technology Drive, Brooksville, FL 34604
● Website: rfsrenovates.com
● info@RFSrenovates.com
● 844.RFS.RENO (737.7366)
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the date of the latest revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.