Sales & Marketing
Director of Client Relations
Joe has been on the RFS team for several years and has established a reputation of understanding and being responsive to clients’ needs. Prior to RFS, he spent more than 20 years in sales and management for Sherwin Williams and Sun Coast Plumbing and Electric. Joe earned three business degrees from Flagler College, where he attended while on a golf scholarship. Joe serves as a Life Director of the Citrus County Builders Association.
Business Development Manager
Joining the RFS team in 2018 as Business Development Manager, Nick brings nearly 10 years of diverse relationship building experience. Nick's prior roles include business-to-business sales with Coca-Cola and direct-to-customer sales with New York Life and Herbalife.
Chelsea serves as a Client Relations Manager where she is the single point of contact for new clients, and clients who have locations across multiple geographies, or who are served by multiple RFS® project managers. Prior to joining RFS®, Chelsea managed the Human Resources department for a large commercial real estate investment services firm in NYC. Chelsea traveled extensively in a prior career, and is ready to assist with site visits and surveys with her clients. She earned a Bachelor’s degree from Florida State University, and will soon complete her MBA at Montclair State University.
Senior Project Manager
John is a licensed General Contractor with more than two decades of experience in the construction and facility services industry with expertise in the management and cost control of multiple projects going on simultaneously. Prior to joining the RFS team more than ten years ago, John served as owner and president of a construction company and has several years of experience in industrial maintenance.
After growing up in a family of commercial construction professionals and continuing to garner experience through summers spent interning at RFS, Ray is well-versed in the diverse challenges of the industry. Upon graduating from the University of South Florida in 2008 with a business degree, Ray joined the family business full-time as a project manager and obtained his General Contractor’s license. He has excelled at managing large-scale projects with the utmost efficiency for some of the nation’s largest restaurant chains. In this capacity, he leads a team of remote project managers located throughout the country. Ray earned his MBA at the University of South Florida.
Prior to joining RFS, Daniel was a franchisee with a large restaurant chain for nearly ten years. He brings first hand knowledge of daily operations and facility management from the hospitality industry. In an effort to control costs, Daniel completed most of his own remodels and renovations with his restaurants, and to accomplish this he obtained his general contractor license. Daniel holds a bachelor’s degree from Marshall University and serves as a deacon at his local church.
Ron founded RFS, Inc. in 2003 to specialize in facility maintenance and repair services with a highly accomplished team of professionals. As a licensed building contractor for over 30 years, Ron is a career facilities contractor well-versed in the peculiar needs of the multiple-location restaurant and senior living facilities manager. He has an undergraduate degree from Embry-Riddle Aeronautical University and an MBA from Tampa College.
Hal joined RFS as President in January 2016. Prior to RFS, he owned Swagelok Central Florida, located in Mulberry and Ft. Lauderdale, FL. Hal’s Executive MBA is from the University of Miami School of Business. Hal earned his Engineering Degree from Auburn University, while on a four year Navy ROTC scholarship. He served 9 years with the US Navy as a Surface Warfare Officer. Following the Navy, Hal began a career in sales targeting the Banking Industry and later the Process Industry before following his desire for business leadership.
Director of Operations
Will joined RFS in late 2016 as a Project Coordinator supporting our Project Managers and clients before transitioning into the role of Assistant Director of Operations, Support. Prior to RFS, Will worked in the hospitality industry developing and scaling new departments and teams from operations, retail, food & beverage, guest|internal communications, social media and business analytics. Will has also worked for major themed entertainment companies working in their design and engineering teams to execute big budget attraction developments, new guest experiences, park technology projects and even two new theme parks.
Director of Support
Kristen joined RFS in 2016 and serves as the Director of Support. In this capacity, she directs the Human Resources, Accounting, and Quality Control divisions. She is a results focused executive leader with a proven track record of continuous improvement and effective personnel development. Previously, she served as Controller at Florida Fluid System Technologies, Inc., a multi-national industrial distribution company. Kristen is a graduate of Auburn University.